The deal will add strength in mobile and IT managed services to babble’s existing market-leadership in Unified Communication (UCaaS) and cloud-based Contact Centre solutions (CCaaS). It will also double babble’s revenue to nearly £20m and create a combined customer base of more than 1,200 customers.
The business has been backed by leading mid-market private equity firm LDC since October 2017 and this is the second acquisition babble has made this year. It follows the earlier acquisition of Direct Response Plus, formerly part of the Yonder Digital Group of companies.
Arden Group has built a strong footprint of mid-market enterprise customers, and its track record of successful acquisitions over the past 36 months has given it a portfolio heavily focused on solving the challenges of IT and Telecoms convergence. Its Birmingham office will become babble’s first location outside London.
Matt Parker, Chief Executive of babble, said: “It’s unusual to get a chance to double the size of a business with a single acquisition but with our purchase of Arden Group we have done exactly that. More importantly, we’ve significantly strengthened our product portfolio, added real talent to the leadership and management teams and given ourselves a great footprint outside London with a team that has built a loyal and highly referenceable customer base. This feels more like a merger than an acquisition in that we are bringing two highly complementary businesses together and I am very excited about the future as one team.”
Nigel Walker, Arden Group’s former Managing Director and majority owner, said: “It gives me great pride and pleasure to have built up Arden Group into the organisation it is today, but even more to know that Matt and his team will protect that legacy. The two organisations are an extremely good fit, our cultures are aligned, Arden’s product portfolio is entirely complementary, and I am confident knowing that our customers will continue to receive the standards of care and attention we have always delivered.”
Alex Clark, Investment Director at LDC, and member of the babble cloud board, added: “The acquisition of Arden Group will continue to strengthen babble’s core proposition, as well as extend the business’ span across the UK. Since partnering with Matt and the team, we have been actively looking to drive scale in what is a highly competitive market and this second acquisition in our first year of partnership forms part of a wider ongoing growth strategy as we look to build a business with longstanding value.”
At babble, we bring businesses and communications technology together in new and unexpected ways – to make them more accessible, more productive and more profitable.
Working primarily with large and mid-sized UK enterprises, including Park Plaza, Secret Escapes and Chubb, we are recognized leaders in the deployment of UCaaS and CCaaS solutions. Our passion is to identify the best technology, and our skill is in the integration of it to deliver customer and business benefits. We aim to make our customers “business brilliant”.
Our efforts are often award-winning and our customers are the leading advocates for the positive impacts we make. www.babble.cloud