The broadband service was tripled by setting up a fully managed system, as fibre was unavailable in the area. Security was upgraded by installing a high level Cisco firewall. Productivity was improved by migrating the business to Microsoft Office 365, providing a central storage and sharing system for emails and documents. The servers were reconfigured and an IT Support program put in place which includes actively monitoring computers and receiving alerts automatically into our help desk.
The company has refreshed all the PCs to a higher spec providing the staff with more workspace and are now looking at a new virtualised server environment and cloud-based storage and file sharing facilities.