Straw and Pearce Solicitors

Founded over 100 years ago, solicitors Straw and Pearce provide legal advice to businesses, families and individuals across the East Midlands, with over 50 employees based in two offices.


Listen.

One of the biggest issues at Straw and Pearce Solicitors was the reliability and cost of their decade-old phone system. A variety of lines running into the two offices were a massive drain on resources, as well as failing to provide the best connectivity for the offices.

Understand.

The company needed to move on to a single platform environment to take advantage of massive costs savings. They also required the flexibility that a standard ISDN connection could no longer offer.

Deliver.

Straw and Pearce Solicitors were experiencing a variety of network issues that we resolved by correctly configuring old switches. We replaced the traditional phone system and office handsets with brand new Cisco apparatus whose clever features improved connectivity and communication, including call reporting, CLI presentation, seamless connection to their Hinckley branch and email notification of voicemails. They were also moved to our own resilient hosted telephony platform, eliminating the need for various lines, and saved them just under £3,000.

Arden Group now provides IT Support to all staff, as well as support to Straw and Pearce Solicitors’ server. The next step sees the company migrating to Office 365 for email, connecting contacts and calendars from any device.