Business Telephone Systems Birmingham

700+ Customers.   24/7 Support.   UK Based Team.   30+ Years Experience.   

We understand that when it comes to phone systems, one size does not fit all.

That’s why our account management team take the time to understand their clients’ needs and tailor their phone systems for small businesses accordingly.

Take Back Control of Your Business Telephone System.

Simply fill out this form and a member of our team will be in touch.

What are the benefits to your business?

Single Point of Contact

Single Point of Contact

At Arden Group, you’re more than just number. We won’t keep you queueing on the phone, instead, you’ll get straight through to a helpful telecoms expert.

Multiple Networks

Thanks to the unique partnership we have developed with UK mobile operators, you’ll be able to take advantage of a multi-network service that’s all billed within the same contract. This will allow you to spend less time on supplier management, and more benefiting from the strategic advice offered by our proactive account management team.

Multiple Networks
You're in Control

You’re in Control

Our powerful client portal will allow you to access simplified bill management, and make administrative changes whenever you need to. As well as this, its usage alert system means that you don’t have to worry about bill shock.

Cost Saving

At Arden, we have developed close relationships with industry-leading partners such as Vodafone and O2, meaning you’ll benefit from exclusive pricing.

Cost Savings

On top of this, all our customers benefit from the use of the latest handsets, thanks to our generous hardware fund.

Why Arden Group?

Our approach is simple. We listen to your requirements, understand your needs, then deliver a solution that is both within budget and on time. We’ll work in partnership with you, side-by-side, from the start.

Thanks to our UK-based account management team, you’ll receive dedicated support 24/7, 365 days a year. We’ll provide you with an easy to reach, single point of contact for all your communication needs.

Our advanced portfolio of call recording and call reporting software enables you to transform the way you interact with your customers and your business.

From small single site contact centres looking to enhance customer satisfaction, through to a more complex, multi-site operation wanting to streamline their business processes, we have the products, skills and experience to deliver a robust system that performs.

Call Recording.

Arden’s call recording solutions not only provides you with the perfect foundation for employee training and customer service initiatives, but it can also be used to confirm critical agreements made with the client – quickly resolving any disputes that may arise.

Looking for a system with greater flexibility? Our hosted call recording software option is the ideal solution for home and mobile workers, as well as multi-site locations.

All our call recording solutions deliver complete transaction verification tools and FCA and PCI DSS compliance.

Benefits.

  • FCA & PCI DSS Compliant

  • SIP & VoIP Compatible

  • CRM Database Integration

  • Agent/ Call Evaluation Tools

  • Single or Multi-Site Solutions

Benefits.

  • Alarm Fraud Detection

  • Comprehensive Reporting

  • Control Agents, Queues, Calls

  • Intelligent Wall Display

  • Secure Access

  • Agent/Call Evaluation

Call Reporting.

Arden’s intuitive call reporting solution delivers everything from simple calling logging through to advanced real-time call centre reporting with intelligent wallboard display.

Its interactive reporting capabilities and evaluation tools for in-depth business analysis provide you with greater control over your call handling. Systems can be customised according to your business requirements, helping you to achieve your goals more efficiently.

Are You Ready To Upgrade Your Business Telephone Systems?

Contact Us Today For A Free No-Obligation Review Of Your Business Phone Plan.

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